Shipping policy

At Loreen Cosmetics, we are committed to delivering your beauty essentials safely and on time. Please review our shipping policy below for detailed information about order processing and delivery.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Once dispatched, orders are typically delivered within 5–7 business days, depending on your location. Delivery times may vary due to courier availability, weather conditions, or high-demand periods.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment. Any promotional free-shipping offers will be clearly mentioned on the website.

Order Tracking

After your order is shipped, you will receive a confirmation email or message containing tracking details. You can use this information to monitor your shipment status.

Delivery Locations

We currently ship to selected locations. Shipping availability for your address will be shown during checkout.

Delayed or Failed Deliveries

While we strive for timely delivery, unforeseen circumstances may cause delays. If your order has not arrived within the expected timeframe, please contact our support team for assistance.

Incorrect Address

Please ensure that your shipping details are accurate at checkout. Loreen Cosmetics is not responsible for delays or delivery issues caused by incorrect or incomplete address information.